Emergency Response Call Operator (Gold Path)

Minimum Qualifications

• Must be at least eighteen (18) years of age.
• Must be a citizen of the United States.
• Must type at least 25 words per minute typing score on tests designated by Personnel;
• Must successfully pass a battery of psychological tests, a Structured Interview Board, reading test, and dispatch test;
• Must have effective written and interpersonal skills; geographical knowledge of the City of Memphis is preferred; or any combination experience or training which enables one to perform the essential job functions.
• Attains and maintains State of Tennessee certification through approved training for emergency call taker on the National Crime Information Center (NCIC)/Tennessee Information Enforcement Systems (TIES)/National Law Enforcement. Telecommunications Systems (NLETS) within 6 months from their date of employment.
• Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, controlled substances or controlled substance analogues.
• Must be free of felony convictions and drug use

*** Gold Path is only for seniors on track to graduate by May/June 2024. If you have graduated anytime before that, please refer to the PR Dispatcher Section***​